PromonLogicalis, provider of information and communication technologies services and solutions for Latin America, has just announced partnership with IP Trade, IP based desktop telephony/unified communications consoles which are used in a variety of highly demanding applications by professional financial traders (Trading Turret) and dispatchers in incident response control rooms (Dispatch Console). Together, the companies will offer the market an advanced collaboration solution for critical activities across several segments such as banks, brokerage, aviation and utilities.
“With the agreement, we are complementing our collaboration offer and offering a technological advantage to our clients, helping them to improve decision making and control over critical processes”, said Renata Randi, PromonLogicalis’ alliances and marketing director.
The operations trading desk offered by IP Trade features, in addition to traditional audio functions, unified communications, mobility and video resources. This way, the user is able to quickly communicate via touch sensitive IP terminal and access information from systems such as CRM, BI, TV streaming etc., which allow faster negotiations and interactions with colleagues, clients and business partners.
The offer also provides critical task reliability by processing large calls volume at once. Furthermore, the telephony solution is completely stable and can be migrated to virtualized clusters, meeting global demand for migration to software-defined solutions.
The joint solution is already being implemented in Brazilian companies and will be demonstrated at PromonLogicalis’ booth during CIAB Febraban, held between June 21st and 23rd in Sao Paulo.
Date: June 21st to 23rd
Location: Transamérica Expo Center
Booth address: C7